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Existing DigiNet customers can upgrade to DigiONE for free and pay nothing extra for the first two months.
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Frequently Asked Questions
Who qualifies for this promotion?
All residential DigiNet customers qualify for a free upgrade to DigiONE. Your Digi Representative will recommend a DigiONE bundle based on your current DigiNet plan.
Learn more about the DigiONE Bundles here!
What if I want to upgrade to a different DigiONE plan than recommended?
If you upgrade to a larger DigiONE bundle, you will still qualify for the originally offered discount. You will be responsible for the additional monthly fee.
How long will these promotions be available?
This promotion is a limited time offer so don’t wait!
How can I upgrade to DigiONE?
Customers can share their account information (Service Account number, location, etc.), email address to be used for the DigiTV app, and a copy of a valid ID (Social Security or Passport) to get upgraded using any of the methods below:
- WhatsApp: 639-5073 or 608-8888
- Email: digihelp@livedigi.com
- Visit your nearest store
How soon will the upgrade be processed?
After sharing the required information, the upgrade will be processed within one business day. The entire process is automatic and there is no need for technicians to visit your home.
Your DigiTV credentials (Username & Password) will be sent to the email provided. Then all you need to do is download the app, sign in and start enjoying!
Click here to learn more about DigiTV.
When will I get the discount on my DigiONE bill?
The discount will be applied to your account for the first 2 full bills after your service is upgraded. The first bill you receive will be pro-rated (partial for the DigiONE service) and will not be discounted.
Discounts are applied to Active Accounts (not suspended or terminated)
Frequently Asked Questions
Who qualifies for this promotion?
Any new customer signing up for a DigiONE bundle.
Learn more about the DigiONE Bundles here!
How long will these promotions be available?
This promotion is a limited time offer so don’t wait!
What do I need to sign up for DigiONE and this promotion?
Customers who are 18 or older just need to provide:
- A valid ID (Passport or Social Security)
- An email address (to be used for the DigiTV app)
Installation is FREE and there is NO deposit!
How can I sign up for DigiONE?
Customers can visit their nearest DigiStore, call 119, WhatsApp us at 608-888 or click here to sign up online!
When will I get the discount on my DigiONE bill?
The discount will be applied to your account for the 4th and 5th months’ bills.
Discounts are applied to Active Accounts (not suspended or terminated)
How soon will the DigiTV be Activated?
After sharing the required information, your application will be processed and your DigiTV service will become available.
Your DigiTV credentials (Username & Password) will be sent to the email provided. Then all you need to do is download the app, sign in and start enjoying!
Click here to learn more about DigiTV.