DigiTel Business






What is DigiTel?

DigiTel is a home phone product that is supported over Digi’s solid fiber network. DigiTel plans include FREE local and international calls to landline and mobile numbers.



What is included in the Free Minutes?

Max & Unlimited Plans include free fixed & on-net/Digi mobile minutes and free international minutes.


Free fixed and on-net/Digi mobile allowance

  • Max – Nights & Weekends
    • Free Nights (6pm – 6am) & Weekends (6pm on Friday - 6 am Monday)
  • Unlimited- Anytime
    • Free Anytime; (no time restriction)
  • Free minutes do not roll over
  • Fair usage policy applies to Free Fixed and on-net Mobile allowance – 3,000 minutes.  An out of plan rate of $0.03 will be charged thereafter.

What is included in the Free International Allowance and Special Offer?

Free International Minutes take precedence for cumulative calls to the USA, Canada, India, Mexico and China.

  • After free allowance is depleted call rates to these countries revert to special international offer rate of $0.29.


A special international offer rate of $0.29 is charged for all Calls to Guatemala, Honduras, El Salvador, Dominican Republic, Argentina, Bahamas, Venezuela.

  • Standard rates apply to international calls to all other countries.

What happens after the free minutes are consumed?

If your plan’s minutes are finished you still have access to make additional calls at the standard call rates of $0.29 for On-Net calls, $0.33 for USA, Canada, China, India & Mexico (See International Calling Rates for countries not included in the International Special Offer).


If your DigiTel plan is postpaid, these calls will be billed to your account. If your DigiTel plan is PrePaid you can recharge your account to make calls outside of the free minutes included in your plan.

How can I sign up for DigiTel?

Any person, living in a DigiNet area, can sign up for DigiTel. Be sure to have a valid ID, preferably Social Security or Passport, person 18 years or older. Call or visit a Digi Office nearest you.

What are the prices for DigiTel?

When bundled with DigiBasic or DigiDouble, a service fee of just $28.13 for a DigiTel Max plan is added to the existing DigiNet fees


See table below for more details. 

DigiTel Plans Max Unlimited  
Monthly Fee $33.75 $67.50
Fixed (On-Net) Rate $0.03 $0.00
Unlimited Bundle

 Nights & Weekends                           

Mobile On-Net $0.21 $0.00
Mobile Off-Net Anytime $0.56 $0.56

Handset Rental

$5.63 $5.63

Free International Allowance

(USA, Canada, China, India,Mexico)

120 mins 180 mins

International Special Offer 

USA, Canada, China, India, Mexico, Guatemala, Honduras, El Salvador, Dominician Republic, Argentina, Bahamas, Venezuela

$0.33 $0.33
New Addon  $28.13  N/A



  • Calls made outside the plan minutes will be billed at the standard call rates ($0.03 for On-Net calls, $0.29 for USA, Canada, China, India & Mexico (See International Calling Rates for countries not included in the International Special Offer).
  • Effective 1st June 2018, the Fiber Modem rental fee is no longer applicable for customers that only have a DigiTel plan

What is the installation and deposit cost?

Residential customers pay $84.38 to activate the service or $28.13 if bundled with the DigiNet service. This is a one-time fee that is paid upon sign up.


This charge may vary for Small Business and Corporate Customers. The deposit for residential customers is $50 to $100 depending on the number of services activated under the account. Deposit is waived once bundled with DigiNet. 

What are the benefits of having a DigiTel home phone plan?

With a DigiTel plan you keep access to our basic telephone service, inclusive of a telephone number/s, free directory and directory listing. However, you now enjoy FREE local and international calls. Should you bundle your DigiTel with a DigiNet Boost plan, your SAVINGS become even GREATER.

What DigiTel plan can be bundled with DigiNet?

You can bundle the DigiTel Max plan with the 10Mbps or the 20Mbps DigiNet Internet Service for as little as $28.13 monthly.


The 40Mbps plan comes with a Free DigiTel Unlimited home phone plan.

Can I top up my DigiTel PrePaid number to make calls?

DigiTel PrePaid customers can recharge and check their account balance by dialing *100. Customers can recharge their accounts using e-Pins or Direct Top Up which are available for purchase at Digi Stores & Top Up Agents countrywide.

Does DigiTel offer a PrePaid Option?

Yes. Customers can sign up for a PrePaid DigiTel. The monthly recurring charge is still added to your bill each month and you still get free minutes included in the plan. However, any out of plan calls require that you have sufficient prepaid credit on your account to make the call.

Out of plan calls are added to the monthly bill for PostPaid DigiTel customers.

How can PrePaid customers recharge their account balances?

DigiTel PrePaid customers can recharge and check their account balance by dialing *100. Customers can recharge their account balance with a Direct Top Up at any Digi Office or TopUp Agent countrywide.  

If I sign up for DigiTel PostPaid plan, do I get a bill?

With your Postpaid Home Phone, you receive a monthly bill that is generated after use. Your bill will display all call charges and will generate a monthly charge for you to pay. Your monthly charge is the flat rate of the plan that you choose, plus any excess calls made during the month.

How do I pay my bill?

You can now pay your DigiNet and DigiTel bill online. Be sure to identify your account number located at the top left hand corner of your bill.


Payments can be made through:

  • Atlantic Bank
  • Belize Bank
  • Heritage Bank
  • National Bank of Belize
  • Scotia Bank

You can also continue to pay your bill at any of our Digi Offices countrywide.


Some customers may also receive a second bill with an account number in the format SBTL00000*******-0101. This bill can also be paid online using the entire account number (letters included), unless otherwise instructed by your bank.

Where can I get more information about this service?

Feel free to call us at 0-800-DigiNet (344-4638), 119 (24/7 access hours) or send us a text message/WhatsApp to 608-8888. Feel free to visit any of our Digi offices countrywide from Monday to Friday during 8:00 am – 12:00pm and 1:00 pm to 5:00 pm.