GOT QUESTIONS?

Digi’s All in One PrePaid Bundles offer the right combination of data, talk and text for one low price. These bundles come in convenient sizes - Small (S), Medium (M) and Large (L) - so you can choose the plan that best fits your budget and lifestyle.

For a limited time only, PrePaid subscribers can enjoy a special promotion on All in One Bundles - improved allowances and reduced plan prices!

There are three (3) convenient bundles to choose from:

 *All prices are inclusive of GST

Few things to note:

• As an additional value to customers and for a limited time only, voice minutes include calls to both Digi numbers and numbers from the other provider. 

• Plan allowances will not rollover if not consumed within the specified expiration period. 

• Unlimited Text is offered in all three Bundles for a limited time only; unlimited text is subject to BTL’s Fair Usage Policy. This means that these bundles are for normal residential use and is not for any commercial or other unauthorized use. The use of text allowance for broadcast text, advertising, spam or other commercial or unauthorized use is prohibited. To ensure usage is within this Fair Usage Policy, a cap of 10,000 texts is in place. 

• The Unlimited Text allowance is applicable to both Digi numbers and numbers from the other provider. International texts or premium messaging services will be charged at the standard rates

This promotion is a limited time offer for all PrePaid customers.

You can enjoy reduced prices and more value in all bundles for a limited time only - OnNet/OffNet minutes for the ‘talkers’, Unlimited text for the ‘texters’ and the right amount of data for those who like to browse, stream & stay connected with Digi’s super-fast LTE Speeds.

Look at the HUGE savings! 

• All In One S - $49.61 Savings
• All In One M - $65.48 Savings
• All In One L - $81.34 Savings

*Standard rates were used to calculate the cost of services. Standard rates include $0.52 per minute for talk, $0.02 per text (Bundle pricing) and an average of $0.0111 per MB (Based on PrePaid Data Plans). For the Unlimited Text, the cost of 2 Large text bundles (2200 texts) were considered when calculating the savings in the plan.

You can purchase an All in One Bundle via:

• DigiCell Menu: Dial *100# or *100
• DigiGo App: More -> Purchase Plans -> Promotions

Please note that All in One PrePaid Bundles are deducted from Primary balance only.

If you have an active All in One PrePaid Bundle, you can view your balance for talk, text and data via:

-  DigiCell Menu: Dial *100# or *100

-  DigiGo App: My Usage Tab

-  SMS: Send the word bal to 100

You will also receive SMS notifications at 50% and 100% depletion of bundle allowances.

Sure. You can purchase as many bundles as you wish. When you activate an All in One Bundle while another is already active, you'll receive all the benefits of the new bundle, but priority is given to the bundles based on time of purchase. Each bundle carries its own expiration.  

Yes. If you have an active PrePaid Data Plan, priority will be given to the plan/bundle based on expiration.

Yes. If you have an active text bundle, priority will be given to the All in One PrePaid Bundle. Once the text allowance from the All in One PrePaid Bundle is consumed, text will then deplete from your active text bundle (where applicable).

Of course. Priority will be given to the plan/promotion with shorter expiration. For hourly, time sensitive or one day promotions, usage will deduct from the promotion first and, once fully consumed or expired, your usage will then deplete from the active All in One PrePaid Bundle (where applicable).

If the data allowance is depleted, you will no longer have data access. To continue enjoying data, you will need to purchase a PrePaid Data Plan (if none is active on account) or purchase another All in One Bundle.

Your call will not disconnect if you have credit on your account. However, you will be charged for the remaining portion of the call at the standard rate (inclusive of tax) per minute.  

If you have any questions or concerns, you can visit us on Facebook, Instagram or send a text message or WhatsApp to 608-8888 between 7am – 10pm.  Also, feel free to use our live chat feature via our website www.livedigi.com for quick assistance.