Important Note: When roaming in the USA, you will be unable to make regular voice calls using the AT&T network due to recent network changes. You will be able to continue enjoying Data and SMS services! To make regular voice calls, manually connect to another carrier or purchase one of our affordable Data Roaming plans to stay connected via applications such as WhatsApp and Messenger.
Tip: If you prefer to make voice calls via your favorite app, ensure that your Contact list is updated before travelling to the USA
PrePaid Data Roaming
Frequently Asked Questions
Digi’s PrePaid Data Roaming Plans offer Data connectivity in 27 Destinations.
Digi’s PrePaid Data Roaming Plans allowance increase is a Limited Time offer.
DigiCell’s PrePaid Data Roaming plans can be used in 27 destinations across North America and South America. See below table for list of countries and the corresponding network(s):
Countries Included |
Network(s) |
Anguilla |
C&W |
Antigua & Barbuda |
C&W |
Argentina |
Telefonica/Claro |
Barbados |
C&W |
Brazil |
Claro/Oi |
British Virgin Islands |
C&W |
Canada |
Bell/Telus |
Cayman Islands |
C&W |
Costa Rica |
ICE/Claro/Telefonica |
Dominica |
C&W |
Dominican Republic |
Trilogy |
El Salvador |
Claro |
Grenada |
C&W |
Guatemala |
Claro/Telefonica/Tigo |
Honduras |
Claro |
Jamaica |
C&W |
Mexico |
IUSACELL/TELCEL/Telefonica |
Montserrat |
C&W |
Nicaragua |
Claro |
Panama |
C&W/Telefonica/Claro |
Puerto Rico |
Claro |
St Kitts & Nevis |
C&W |
St Lucia |
C&W |
St Vincent & the Grenadines |
C&W |
Trinidad |
TSTT |
Turks & Caicos |
C&W |
United States |
AT&T/T-Mobile |
PrePaid customers will be able to choose from 2 options:
PrePaid Datas Roaming Plans | ||||
Plan Name | New Data Quota(MB) | Charge (Excl. tax) | Charge (Incl. tax) | Expiration Date |
Roaming Data A | 90 | $8.89 | $10.00 | 7 Days |
Roaming Data B | 200 | $17.78 | $20.00 | 15 Days |
The $10 plan with data allowance of 90MB has an expiration date of 7 days, while the $20 plan with 200MB data allowance has an expiration date of 15 days. Your plan may expire on the fixed expiration date or once depleted, whichever comes first.
You can enable data roaming on your device by:
- Dialing *100#
You will receive a flash message: “Your DigiCell Roaming Service has been activated.”
Note: Android users must ensure the APN on their device is set to DATA in order to Data Roam
The APN settings can be found under Cellular Network settings depending on your device. Below are general guidelines on how to change the APN for Android devices:
You may need to do a refresh by turning on and off Airplane mode
You can purchase a PrePaid Data Roaming plan by:
- Dialing *100# or *100 (before traveling)
*Select Option 2 to Buy Roaming Bundle
- Dial *100# (while traveling)
Please note that purchases of PrePaid Data Roaming plans are deducted from Primary balance only.
You can check your PrePaid Data Roaming balance by:
- Dialing *100#
You will also receive the standard SMS notifications at 50% and 100% of your data consumption.
Yes, you can purchase as many PrePaid Data Roaming plans as you wish. The total data allowance will be combined. Priority is given to the plans based on time of purchase.
If the PrePaid Data Roaming plan allowance is depleted, you will no longer have data access. To continue enjoying PrePaid Data Roaming, you will need to purchase a new data plan.
No, there is no additional fee if a PrePaid Data Roaming plan is purchased using *100# while roaming. Only the cost of the plan will be deducted from your Primary balance.
If there is insufficient credit on the account while the PrePaid Data Roaming plan is active, you will be able to continue accessing the PrePaid Data Roaming allowance available on your account.
Once the PrePaid Data Roaming allowance is depleted, if there is no Primary balance available on your account, you will not be able to purchase another plan.
If you have any questions or concerns, you can contact our Customer Service Team at 119 (Available 24 hrs.). Before or while roaming, you can also reach us at 608-8888 via WhatsApp or text message between 7am – 10pm.
Voice & Text Roaming
Frequently Asked Questions
Digi’s PrePaid Data Roaming Plans offer Data connectivity in 27 Destinations.
Digi’s PrePaid Data Roaming Plans allowance increase is a Limited Time offer.
DigiCell’s PrePaid Data Roaming plans can be used in 27 destinations across North America and South America. See below table for list of countries and the corresponding network(s):
Countries Included |
Network(s) |
Anguilla |
C&W |
Antigua & Barbuda |
C&W |
Argentina |
Telefonica/Claro |
Barbados |
C&W |
Brazil |
Claro/Oi |
British Virgin Islands |
C&W |
Canada |
Bell/Telus |
Cayman Islands |
C&W |
Costa Rica |
ICE/Claro/Telefonica |
Dominica |
C&W |
Dominican Republic |
Trilogy |
El Salvador |
Claro |
Grenada |
C&W |
Guatemala |
Claro/Telefonica/Tigo |
Honduras |
Claro |
Jamaica |
C&W |
Mexico |
IUSACELL/TELCEL/Telefonica |
Montserrat |
C&W |
Nicaragua |
Claro |
Panama |
C&W/Telefonica/Claro |
Puerto Rico |
Claro |
St Kitts & Nevis |
C&W |
St Lucia |
C&W |
St Vincent & the Grenadines |
C&W |
Trinidad |
TSTT |
Turks & Caicos |
C&W |
United States |
AT&T/T-Mobile |
PrePaid customers will be able to choose from 2 options:
PrePaid Datas Roaming Plans | ||||
Plan Name | New Data Quota(MB) | Charge (Excl. tax) | Charge (Incl. tax) | Expiration Date |
Roaming Data A | 90 | $8.89 | $10.00 | 7 Days |
Roaming Data B | 200 | $17.78 | $20.00 | 15 Days |
The $10 plan with data allowance of 90MB has an expiration date of 7 days, while the $20 plan with 200MB data allowance has an expiration date of 15 days. Your plan may expire on the fixed expiration date or once depleted, whichever comes first.
You can enable roaming services on your device by:
You will receive a flash message: “Your DigiCell Roaming Service has been activated.”
Note: Android users must ensure the APN on their device is set to DATA in order to Data Roam
The APN settings can be found under Cellular Network settings depending on your device. Below are general guidelines on how to change the APN for Android devices:
You may need to do a refresh by turning on and off Airplane mode
You can purchase a PrePaid Data Roaming plan by:
Note: Dial *100# while traveling
Please note that purchases of PrePaid Data Roaming plans are deducted from Primary balance only.
You can check your PrePaid Data Roaming balance by:
You will also receive the standard SMS notifications at 50% and 100% of your data consumption.
Yes, you can purchase as many PrePaid Data Roaming plans as you wish. The total data allowance will be combined. Priority is given to the plans based on time of purchase.
If the PrePaid Data Roaming plan allowance is depleted, you will no longer have data access. To continue enjoying PrePaid Data Roaming, you will need to purchase a new data plan.
No, there is no additional fee if a PrePaid Data Roaming plan is purchased using *100# while roaming. Only the cost of the plan will be deducted from your Primary balance.
If there is insufficient credit on the account while the PrePaid Data Roaming plan is active, you will be able to continue accessing the PrePaid Data Roaming allowance available on your account. Once the PrePaid Data Roaming allowance is depleted, if there is no Primary balance available on your account, you will not be able to purchase another plan.
If you have any questions or concerns, you can contact our Customer Service Team at 119 (Available 24 hrs.). Before or while roaming, you can also reach us at 608-8888 via WhatsApp or text message between 7am – 10pm.