Come discover why your credit lasts longer with DigiCell. Calls to any DigiCell or BTL number is only $0.47* per minute & calls to the other provider is $0.50* per minute. With the most mobile customers in the country, our On-Net rate gives you the best rate to call anytime, anywhere.

*Exclusive of tax

 

 

Frequently Asked Questions

 

What does it mean to be PrePaid?

With DigiCell’s Prepaid Service, there is no monthly bills or commitments, simply pay as you go! You purchase credit in advance of services use, and you can top up as much you’d like. You have control over how much you spend. To use PrePaid services, you will need a SIM card that can be purchased from a Digi Office or SIM Agent countrywide. Please note that SIMs are terminated after 90 days of no recharge, so recharge your account consistently to avoid termination of your number.

 

 

How much is a PrePaid SIM and what is included?

A new PrePaid SIM card costs $22.50 (incl. GST). With the SIM card, you receive $10 Bonus Credit and 1GB of Data for FREE (Valid for 10 days).

A replacement SIM costs $16.87 (incl. GST)

Where can I purchase a SIM?

You can purchase a DigiCell SIM from any BTL office or authorized SIM Agents countrywide.

What do I need to register a SIM?

To register your DigiCell SIM you will need to have a valid ID (Social Security, Driver’s License or Passport)

What are DigiCell PrePaid rates?

With DigiCell your credit NOW lasts longer! On-Net rates are $0.47*per minute, i.e. calls to anyDigiCell and BTL numbers. Off-Net rates are $0.50* per minute, i.e. calls to the other provider. Allcalls are billed per second. 

*Tax excluded

What is PrePaid Account Balance?

PrePaid Account Balances reflects “Primary Balance” and “Bonus Balance”.

  • Primary Balance is the actual dollar value purchased from any recharge.
  • Bonus Balance is the FREE credit received on a promotion day.

What can my PrePaid credit be used for?

Please see below use of PrePaid credit.

 

Primary Balance

Bonus Balance

Text to Win Promotions

Text Bundles

International Roaming

Talk & Text to top 25 Countries

  • Voice Roaming

Calls & Text to any BTL or DigiCell numbers

  • PrePaid Data Roaming

Promotions such as:

Calls to SMART

  •  Night Shift

Send Mi Credit

  •  100 Ways

D'Loop

 

Data Plans

 

Promotions such as:

 

  • 99c Data Plan

 

  • International Bundle

 

  • Late Night Data Pass

 

What is Per Second Billing?

Per Second Billing means all calls from your DigiCell number within Belize are billed per second. For instance, if you make a call for 15 seconds you are charged for 15 seconds. If you talk for 1 minute and 15 seconds then you are charged for 75 (60 +15) seconds.

How can I check my PrePaid balance on my mobile phone?

Ways to check PrePaid balance:

  • Dial *201
  • Dial *201#
  • Text ‘bal’ to 100

 

You receive balance and expiration information on all active services.  You may receive multiple text messages depending on the amount of active services you have. 

How can I change language on my device?

You can change language by dialing *130 to select the Language of your choice (English and Spanish)

How do I use an e-pin to top up my Mobile PrePaid Account?

DigiCell offers various ways to add top up to your mobile PrePaid Account. See below options: 

 


■ Dial *100# and follow the instructions for TopUp

■ To add credit using an E-pin – Dial *202, enter the pin number and pound sign then press send

■ To add credit directly to another PrePaid number using an E-pin - dial*200* , enter the phone number to be credited followed by the pin number 

 

Does my service come with Voicemail?

Yes, every DigiCell customer gets voicemail at no extra cost.

How do I set-up my voicemail?

It's as easy as 1-2-3 - literally! Simply dial 134 and follow the instructions. We recommend that you change your default password from 1234 to a password that you will remember easily.