Digi AirNet

On August 31st 2020, Digi is launching Digi AirNet to bring blazing internet speeds to our customers in rural areas!

Digi AirNet offers unlimited internet with speeds of up to 30 Mbps powered by our DigiCell network. Existing Digi customers can upgrade their home internet service for absolutely free!

 

How does it work?

  

Where is it available?

July 1:                                                 

  • San Joaquin Village
  • Libertad Village

 

​July 13:

  • Punta Gorda
  • Benque

 

 

 

 Digi AirNet

  Digi AirNet Air Prime Plan         

Notes: 

  • $11.25 monthly modem rental
  • Prices inclusive of GST

 

 

Bundle with DigiTel & Save!

Customers can also contract Fixed Voice services. Residential customers can bundle Digi AirNet at the rates listed below. Business customers can contract BizFone services at the usual rates.  

Digi AirNet

 

 

FREQUENTLY ASKED QUESTIONS

What is Digi AirNet?

Digi AirNet is a new product that will give rural customers access to unlimited Internet and Fixed Voice services using our DigiCell mobile network. This service will only be available to customers outside of DigiNet areas.

Who can sign up for Digi AirNet?

New and Existing customers who are residing in select areas where DigiNet is not available are eligible for Digi AirNet.

If I currently have High Speed Internet from Digi, can I sign up for Dig AirNet?

Yes, you can upgrade to Digi AirNet, for FREE, if you are within a serviceable area. Your High Speed Internet Plan will be terminated and we will install your Digi AirNet Plan. To do this, you can sign up here, or visit our Digi Office near you.  

 

If the account is not in your name, you will be required to bring along an authorization letter and ID of the account owner, including yours.    

 

What do I need to sign up for Digi AirNet?

All you need to sign up for Digi AirNet is to be 18 years or older and present a valid ID, preferably Social Security or Passport. A deposit and installation fee of $84.38 may also be required.  Call or visit a Digi Office nearest you!

What is the expected activation time for the service?

Standard activation time is between 3–5 business days.

Is Digi AirNet Unlimited?

Yes, Digi AirNet is unlimited. Digi AirNet customers can enjoy high-speed surfing for up to 75 GB to 150 GBs depending on the contracted plan. This data threshold is sufficient for average users and should last for the entire month.

 

In the event this data threshold is surpassed,  you will experience data throttling which slows you down to 256Kbps for the remainder of your bill cycle. You will still have access to the internet and your speeds will be automatically restored at the start of the next bill cycle.

Can I connect multiple devices to Digi AirNet?

Yes, you can use multiple devices with Digi AirNet; however, your speed experience will be dependent on how many persons are connected at the same time.

How do I pay my bill?

You can pay your Digi bill online. Be sure to identify your account number located at the top left-hand corner of your bill.

 

Payments can be made through:

  • Atlantic Bank
  • Belize Bank
  • Heritage Bank
  • National Bank of Belize
  • Scotia Bank

 

You can also continue to pay your bill at any of our Digi Offices countrywide.

 

Some customers may also receive a second bill with an account number in the format SBTL00000*******-0101. This bill can also be paid online using the entire account number (letters included), unless otherwise instructed by your bank.