Security Officer

in its Operations Division with duty station in “Belize City”

ABOUT DIGI: Digi owns and operates an extensive telecommunications network throughout the country of Belize in wireline, wireless and data services. The company offers and uses a wide range of products and technologies that include fixed line telephone service, fixed wireless, national and international calling services, prepaid services, an advanced LTE mobile network, international voice and data roaming, Fiber internet and data services.

ABOUT ROLE:The Security Officer is responsible for keeping the company facilities and people safe, overseeing security procedures, monitoring, and responding to physical security incidents, screening visitors and guests, securing entrances, and conducting security checks. In addition, the incumbent will support in the execution of preventative maintenance of all Vehicle Fleet, Power & Cooling systems, Data Centres, Remote Sites, and office locations countrywide. This position reports to the Manager Support Services.

MINIMUM QUALIFICATION & SKILL REQUIREMENTS:

• Highschool Diploma or higher with at least five (5) years previous experience in a structured security related field or environment.
• Possess knowledge or skills in Microsoft office Suite (e.g. Word, Excel, Visio, etc.).
• Excellent analytical, written, oral and interpersonal communication skills.
• Social capabilities for effectively communicating within BTL organization and third parties.
• Must be able to prioritize and execute in a high-pressure environment.  
• Must be structured and process driven.
• Commitment to grow skills and experience significantly.
• Experience in weapon handling and security services.

MAIN RESPONSIBILITIES INCLUDE BUT NOT LIMITED TO:

Safety Awareness

1. Keeps the company facilities and people safe and secure, overseeing security procedures, monitoring, and responding to physical security incidents, screening visitors and guests, securing entrances, and conducting security checks.
2. Investigates potentially hazardous conditions and/or illegal actions and communicate same to manager.
3. Conduct random spot-checks on company buildings and grounds and respond to after hours, emergencies at company sites. Conduct ID inspection for employees entering BTL compound.
4. Maintain control and operate the emergency procedures in case of a fire, bomb threat, and/or hold-up situation.

Monitor & Reporting

1. Logs all activities/operational events in accordance with standard operating procedures and processes.
2. Monitor Vehicle Fleet, Power & Cooling systems, Data Centers, Remote Sites and Office locations countrywide.
3. Monitor Offices, Exchange, and remote cell site performance during a Power Outage and provide updates on CCTV Camera Systems and Generators.
4. Provides accurate and timely reports outlining the operational condition of the company. Contributes to a company-wide reporting system to ensure optimal cooperation & control.
5. Conduct surveillance to ensure security procedures are followed by respective departments while works are conducted at Data Centers, Offices, and Remote sites.
6. Report to the Sr. Security or Manager any abnormalities identified at the time of inspection.

Technical Agility

1. Provides network recovery support in major calamities and disaster situations.
2. Conduct Preventative maintenance of all Fire Extinguishers countrywide. Conduct maintenance of operational monitoring system & management tools.
3. Ensures stable and secure infrastructure to meet specified KPI’s, 24/7.
4. Oversee Safety & Security operations during Shift: identifying issues of concern, providing solutions, and conducting basic troubleshooting and repairs.

PERSONAL ATTRIBUTES:

1. Friendly interpersonal skills, ability to communicate in an honest and direct manner with customers and teams across the organization. 
2. High level of integrity and dependability with a strong sense of urgency and results-orientation. 
3. Agile, collaborative, and accountable in the execution of job functions. 

ABOUT OUR OFFER:Attractive compensation and benefits package commensurate with experience and qualifications.

If you are interested in joining our team, a letter of application accompanied with detailed Curriculum Vitae, copy of Certificate from highest level of education, and contact details of three (3) recent professional references should be submitted electronically no later than Friday, March 22^nd, 2024, and addressed to: 

Employee Relations Manager

Belize Telemedia Limited

digicareers@livedigi.com