Make your communications work for you and your business with Digi's Hosted PBX Solution
When you need to get things done, whatever business you're in, there's no substitute for a phone call. And a cloud-based phone system can make all the difference to how you communicate – with customers, suppliers, and each other.
Digi's Hosted PBX solution enables businesses to harness the power of internet connectivity to drive business communication transforming organizations into a modern mobile workplace. Our Hosted PBX product allows customers to receive landline and extension calls to the office on their mobile device, computer, or via your traditional office phone.
From simplified onboarding to more innovative, faster collaboration, there are many benefits for your team and customers when you choose Digi's Hosted PBX solution.
The phone system for businesses that's going places
Hosted PBX
features at a glance
Users of a Hosted PBX solution have access to a variety of standard telephony features, as well as many other advanced enterprise-grade VoIP features and unified communications options.
Getting started is easy
When you’re ready to change your business communications for the better, we’ll be with you every step of the way. We’ll start by finding out what you need in a phone system. Then we’ll suggest the best solution for the job. We’ll check your connection to ensure your network can support Cloud Voice.
Contact one of our Solution Sales Representatives for more information.
A PBX, or Private Branch Exchange, is an office telephone system that provides your business with telephone features like call transfer, call hold, call-park, call waiting, auto-attendant and voicemail.
A Hosted service means that we host the phone system in our facilities and you do not need to buy an expensive on-premise PBX. Digi’s business-grade PBX service provides local, long distance and international calling and standard business PBX features. It offers your organization a one-stop, fully functional, low-cost enterprise voice solution that replaces costly traditional telephone system.
Hosted PBX is based on Voice over Internet Protocol (VoIP), a method by which voice is digitized and transmitted in digital packets rather than using traditional copper phone lines of the public switched telephone network (PSTN).
Digi provides 99.9% up time. Digi is not responsible for incidents beyond its control, such as failure in the customer’s LAN or customer’s ISP. Our Hosted PBX is a redundant, carrier-grade system offering the same or better reliability as your traditional phone company.
We support Mitel, Avaya, Yealink, Xorcom, Grandstream VoIP phones and Counterpath softphones. Any analog or cordless phone can also be supported using an analog telephone adapter.
Yes. We do not require that you buy dedicated internet service from Digi.
Hosted PBX provides great features and easy install and management. These benefits include:
We allocate approximately per package type: Small - 500Kbps (2 Mbps), Medium - 1500Kpbs (5Mbps) and Large - 3000Kbps (10 Mbps).
Yes, we often switch customers from other service providers or PBX systems and re-use the existing phones, as long as they are the supported VoIP phones.
Digi contracts are year to year. There are no restrictions on increasing or decreasing services and it does not extend the contract term.
VoIP Phones can be shipped overnight and PBX service established in one day in emergency circumstances. However, the typical installation takes around a week, which is the time necessary to deliver phones, schedule an install, configure and train.
Digi offers customer service from 6AM to 12PM Monday-Sunday. Advanced technical support for Hosted PBX troubleshooting is available Monday-Friday 8am to 5PM. All support personnel are available at this time. All moves, adds and changes to your system and remote training are provided at a charge.
Certain professional services like re-recording auto-attendant greetings may incur charges as well.
Contact us today, to learn more about Hosted PBX and the benefits of upgrading your communication strategy.