Digi Sim Swap

Digi’s SIM Swap promotion will provide customers from the other provider with the opportunity to switch to the Digi Network effective July 16 for FREE.   

Qualifying PrePaid and PostPaid customers will receive a FREE 4G LTE SIM along with $10 Bonus Credit and 1GB Data which expires in 10 days or if consumed before, whichever comes first.  Get this $40 value offer for FREE - act now on this Limited Time Offer!

 

 

 

 

 FREQUESTLY ASKED QUESTIONS

What is a 4G LTE SIM?

The 4G LTE Subscriber Identity Module (SIM) card is a small "smartcard" that is inserted into a 3G or 4G LTE device. The SIM card contains your subscriber profile, which includes details about your plan and features. The SIM card also lets you access our 4G network.

Where can I swap my SIM from the other provider?

Customers can visit any Digi office countrywide to swap their SIM.

Who qualifies for this FREE SIM Swap?

Any customer from the other provider who wishes to switch to the Digi Network will qualify for this promotional offer.  Customers are required to take their active SIM to the nearest Digi Office to take advantage of this promo.  It is recommended to also bring along your device to check network compatibility.

 

Mobile device must be compatible with Digi’s Mobile Network and must have:

  • 4GLTE Bands 2 and 17
  • 2G/4G 850/1900

 

To identify 4GLTE device bands, visit www.gsmarena.com

What would I need to have my SIM swapped?

It is required to bring along a valid ID, preferably a Social Security or Passport, to confirm identity and register your new Digi SIM. You will also need to have your active SIM and device with you so the necessary compatibility checks can be done.

How long will the FREE SIM Swap promotion be available?

The FREE SIM Swap promotion starts July 16 and is a limited time offer so be sure to take advantage of this offer as soon as possible.

Do I receive any additional Digi service when I swap my SIM?

Yes, PrePaid customers will receive a FREE 4G LTE SIM along with $10 Bonus Credit and 1GB Data which expires in 10 days or if consumed before, whichever comes first.  Get this $40 value offer for FREE!

 

Customers who opt to contract any DigiCell PostPaid Plan will receive a 4G LTE SIM for FREE. Note that the standard cash deposit is applicable depending on PostPaid Plan selected.

Where can I call for support?

Customers can call us at 0-800-FOR-DIGI or at 119 for more information for 24/7 support or send us a text, WhatsApp or Viber message at 608-8888, 613-8888 or 613-8889 between the hours of 7:00 am to 10:00 pm.