PostPaid Roaming

DigiCell Roaming service allows you continued access to your Voice (talk & text) and Data services from your DigiCell Postpaid number when you travel outside of Belize. Make and receive calls, send and receive messages, stream and surf the web hassle free.  You can benefit from our partnership with nearly 250 carriers in over 100 countries worldwide.

Roaming is a Premium service. Any usage while roaming which include making and receiving calls, including calls going to voicemail, sending text messages and the use of mobile data services will be billed at roaming rates. These rates vary from country to country and frequently change based on international exchange rates and international provider charges.

 

View list of Roaming Countries, Preferred Partners and respective rates.

 

To enjoy the convenience of talk, text and data while traveling, follow these steps. 

 

Note: If you are not connected automatically to a network, you may have to manually select a network.

To manually select a Network:

  • Select Menu / Settings / Network Settings
  • Select Manual
  • Select Network (they will be displayed)
    e.g. T-Mobile, AT&T, Vodafone

 

PostPaid Roaming Credit Requirements: 

All PostPaid customers who opt to activate voice and/or data roaming services will be required to get an increase in credit limit and pay a deposit depending on roaming limit selected.

 

 

 

Frequently Asked Questions

How do I turn roaming on/off?

To activate PostPaid roaming, you must visit a Digi Office or contact a Sales Rep to request this service. Be sure to specify whether you would like Voice (talk & text) and/or data roaming service activated on your mobile number.

How do I make a call while roaming?

From the USA to Belize:

  • Access code (011) + country code (501)+ phone number

 From any country to any country:

  • Dial: Access code + destination country code + phone number

 Country Code Listing:

  • For a list of country codes/access codes click here

  

Helpful tips for calling abroad:

 

If the international number you wish to call starts with a 0 (zero), you must drop this digit when dialing the number. The 0 (zero) is a "trunk code" used for domestic calls within many countries.

 

The “+”sign replaces the international access code; this also applies when making calls to other DigiCell.

How do I access my voicemail while roaming, and is there a charge for this service?

Yes, you will be charged if calls go to voicemail while roaming. To avoid roaming charges it is recommended that you deactivate voicemail while in Belize or abroad.

 

Follow the below instructions to check, deactivate and activate voicemail.

  • Dial *#67# to check if your voice mail is on or off.
  • Dial #002# to deactivate your voice mail while roaming (optional to avoid chargers for calls going to voice mail)
  • Upon return, dial *002# to enable your VM

 

For the above actions you will receive a flash message on your device updating you on command requested.

What is PostPaid Data Roaming and how does this work?

PostPaidData Roaming allows you to have access to data services while traveling abroad. In order to data roam, you must first request this service at a Digi Office and select a data roaming cap based on your required needs. The data roaming cap is a limit in place to minimize potential bill shock given the potential costs associated with using this service.

 

Data roaming is charged based on actual usage and not on the data limit placed on your account.

What usage alerts do I get when I data roam?

You will receive a free usage alert via text message at 25%, 50% and 100% of data consumption. Data usage is reflected once you completely end all browsing sessions.

 

Please keep in mind that usage alerts are not generated in real-time. We recommend you put your device in airplane mode to successfully end all active browsing sessions.

 

You can also track your data usage by using data management app on your device.

What can I do if I have exhausted my data usage limit?

Once your data roaming limit allotment has been reached, your data roaming services will be unavailable. To continue data roaming you can contact a Digi Office via WhatsApp at +501-608-8888 and request a new data roaming limit. Please note this will be applied based on standard credit requirements.

 

 

Choose a Roaming Partner