Football 4 Life

FREQUENTLY ASKED QUESTIONS

What is the Football 4 Life Bundle?

The Football 4 Life Bundle offers Data, Talk, and Text for $13.

 

Bundle

 

Price*

 

Data Allowance

Voice

Minutes

 

Texts

 

Expiry Period

Football 4 Life

$13

1500 MB

150

1000

15 days

*All prices are inclusive of GST

Things to note:

  • Voice minutes apply to calls made to any Digi number.
  • Text allowance applies to texts sent to any Digi number or to any number from the other local provider. International texts or premium messaging services will be charged at the standard rates.
  • Plan allowances will not rollover if not consumed within specified expiration period.

How long will the Football 4 Life Bundle promotion be available?

This promotion is a limited time offer for all PrePaid customers.

Why should I buy a Football 4 Life Bundle?

While paying one price for talk, text and data services, you will also be supporting a worthy cause, driving peace within Belize through youth engagement.

How can a Football 4 Life Bundle be purchased?

You can purchase a Football 4 Life Bundle by:

  • Dialing *100# or *100 for the DigiCell Menu
  • Accessing the DigiGo App which can be downloaded via App Store or Google Play Store. Select “My Plan and Add-ons” from the menu, select “My Add-ons” then select “Purchase Add-ons”. Football 4 Life will be under the Data category.
  • Visit mydigicell.bz to use the DigiCell Self-care portal

How will I be charged for a Football 4 Life bundle?

Charges will be deducted from Primary balance only.

How can I check my active Football 4 Life Bundle balance?

If you have an active Football 4 Life Bundle, you can view your balance for talk, text and data by:

  • Dialing *100# or *100
  • Accessing the DigiGo App which can be downloaded via App Store or Google Play Store

 

You will also receive SMS notifications at 50% and 100% depletion of bundle allowances.

Can I activate another Football 4 Life Bundle if I already have one active?

Sure. When you activate a Football 4 Life Bundle while another is already active, you'll receive all the benefits of the new bundle but priority is given to the bundles based on time of purchase. Each bundle expires on its own end-date.

Can I activate a Football 4 Life Bundle if I already have an active data plan?

Sure. If you have an active PrePaid Data Plan, priority will be given to the plan/bundle based on expiration.

 

If you have an active PrePaid Data Basic Plan or you are a member of a shared PostPaid Data Plus Plan, your standard plan allowance from these plans must be depleted before you can use the data allowance from the Football 4 Life Bundle.

Can I activate a Football 4 Life Bundle if I already have an active text bundle?

Yes. For a text bundle, priority will be given to the Football 4 Life Bundle. Once the text allowance from the Football 4 Life Bundle is consumed, text will then deplete from your active text bundle (where applicable).

Can I still enjoy ongoing promotions while having an active Football 4 Life Bundle?

Of course. For hourly, time sensitive or one day promotions, priority will be given to the promotion once activated. Once promotional offer has been consumed or expires, whichever comes first, your usage will then deplete from the active Football 4 Life Bundle (where applicable).

What happens if my data allowance from my Football 4 Life is depleted?

If the data allowance is depleted, you will no longer have data access. To continue enjoying data, you will need to purchase a PrePaid Data Plan (if none is active on account) or purchase another Football 4 Life Bundle.

If I am on a call while using my Football 4 Life Bundle, and my minutes run out, what happens to my call?

No worries, if you're on an OnNet call (Digi number) you can keep talking. Your call will not disconnect. However, you will be charged for the remaining portion of the call at the standard rate of $0.52 (inclusive of tax) per minute.

What will happen if I do not have available credit in my Primary Balance?

Football 4 Life Bundle is deducted from primary balance only. If there is insufficient primary credit on your PrePaid account, you will need to recharge your account to make a purchase.

Who do I contact for additional information?

If you have any questions or concerns, you can contact our Customer Service Team at 608-8888 via WhatsApp or free text message between 7am – 10pm