My DigiCell portal allows DigiCell PrePaid customers to manage their account online 24/7! This self-care portal offers a fast and easy way to view credit, data balance and do more.

Signing up is easy, and if you forget your password, you can quickly send yourself a new one with the “Remind me” option. 


My DigiCell Portal options:

  • Prepaid Balance – view account balance details such as Primary Balance, Bonus Balance, expiration dates. Also allows you to Top Up your account or use Send Mi Credit.
  • Service Details – allows you to Buy service and features
  • Account Summary – Details of data service
  • Usage Details – request usage
  • Transaction history – view transaction (purchases)



Frequently Asked Questions

How do i register for DigiCell Self Care Portal?

To register for myDigiCell portal you will need to have an active DigiCell PrePaid number. Visit and follow instructions for “First Visit”.


How can I top up my account on the Portal?

You can only top up your PrePaid account with an e-pin.

How will I know if a purchase is success?

You will receive a confirmation text stating success purchase. Credit will be deducted from account balance.

I am unable to access the Portal, how do I get access?

Select the “I forgot my password” option and enter your PrePaid number. You will receive an email with a link to reset password.

Where can I get assistance if I am still unable to access myDigiCell Portal?

If you have any questions or concerns, you can contact our Customer Service Team via Live Chat or reach us at 608-8888 via WhatsApp or text message between 7am – 10pm.