With DigiCell, you can choose the data plan that's best for you. Our plans start at ONLY $1 for 130MB.  Need MORE? Check out our other plans! 


 Ways to purchase a Data Plan  

1.  Direct Access -  Dial *400 or *400# (Click HERE for details) 

2.  DigiCell Menu - Dial *100 or *100# (Click HERE for details)

3.  DigiCell Portal - Visit  www.mydigicell.bz  (Click HERE for details)

4.   Send the plan name to short code 400. For example, text “Data M” to 400. 

5.   DigiGo App - Download the DigiGo App from the Google Play Store for Android user or App Store for iPhone user.


 Get details on how to Better Manage Your Data!




How are charges deducted for data plan purchases?

Charges are deducted from Primary Balance only.

What happens if I do not consume the allotted data allowance on my plan within the validity period?

Your data allowance will be lost if the data plan expires. To extend your data allowance, simply purchase another data plan. This will allow the data allowance to accumulate and the expiration date will be extended based on the new plan purchased.



Do I pay tax on data purchases?

Yes, all prices are inclusive of 12.5% GST.



How will I know when I have used all of my data?

You will receive text notifications when your data consumption reaches 50% and 100%.

Why do I seem to be using more data than usual?

There are a number of activities and settings which could use up data faster than you’d expect:

  • Streaming more music or video, especially at a higher quality
  • Auto-playing videos on social media apps like Facebook or Instagram
  • Sending messages through iMessage, or using WhatsApp more frequently
  • Using your device as a navigator
  • Tethering your mobile device to another device
  • Setting your device to make automatic downloads
  • Automatically switching to data when the Wi-Fi connection drops
  • Downloading a lot of apps
  • Playing a lot of games which include advertisements
  • Leaving apps running in the background and checking them regularly

How can I better control my data usage?

  • Change your app settings to avoid using data in the background
  • Send texts rather than using iMessage or WhatsApp
  • Connect to Wi-Fi when you can
  • Turn off automatic updates for apps
  • Set your email to ‘Fetch’ rather than ‘Push’ in your device’s settings

What is the APN used to get data access on my Mobile device?

The APN is “DATA”. For more information about the APN, click here.

How can I check my data speed?

We recommend you download the Ookla Speed Test app on your device to check your data speed.

What device frequencies are compatible?

The following device settings are compatible:


  • Band 2 and 17 for 4GLTE Advanced 
  • 850 MHz for HSPA+ 21Mbps and HSDPA for 4G 
  • 850 MHz and 1900 MHz for DigiCell Voice and GRPS/Edge


If 4G/LTE/3G/Edge/H+ is not displayed on the Mobile device, what should I do?

Purchase a Data plan. 4G/LTE/3G/Edge/H+ is only displayed on your device if you have an active data plan. 

Can I use my data allowance between several devices?

Yes, data allowances can be shared with multiple devices, e.g. a handset, tablet and a laptop. In order to do this, you can simply place a PrePaid SIM in the device. To use on your laptop, you will need to purchase a dongle.



Who do I contact for additional information?

If you have any questions or concerns, you can contact our Customer Service Team via Live Chat or reach us at 608-8888 via WhatsApp or text message between 7am – 10pm.