Dear Valued Customer,
Customers are advised that on March 1, 2019, Digi will be launching newly improved DigiNet Plans for business and residential customers. Each enhanced plan will offer increased bandwidth along with free DigiCell & DigiTel services.
After March 1, 2019, only the improved DigiNet Plans will be offered for new customers to sign up and enjoy the ultimate internet experience.
Learn more about our new DigiNet Plans.
CURRENT DIGINET PLANS
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Available in San Pedro, Belize City Northside selected areas, Belama Phase 1-4, Ladyville, Belmopan, Orange Walk, Placencia, Benque, Corozal and San Ignacio and SouthSide Belize, Sand Hill, Hattieville, 8 Miles and Dangriga
Frequently Asked Questions
DigiNet is the newest broadband product which offers super-fast internet speeds at an affordable monthly cost. The broadband service is powered over a solid fiber network which gives a stable and durable internet connection to your home or office. Digi is the first to provide home/office internet over a fiber connection in Belize.
Currently there are three monthly Residential Plans to choose from which ranges from $69 to $169 monthly. See options below.
Option 1: Enjoy 5Mbps DL/2.5Mbps UL internet connection for just $69 monthly.
Option 2: Enjoy 10Mbps DL/5Mbps UL internet connection, Mobile PrePaid 6GB DATA with 100 OnNet Talk & Text for just $99 monthly.
Option 3: Enjoy 20Mbps DL/10Mbps UL internet connection, Mobile PrePaid 10GB DATA with 300 OnNet Talk & Text and FREE DigiTel Plan for just $169 monthly.
OR
Enjoy 20Mbps internet connection, Mobile PostPaid 6GB DATA with Unlimited OnNet Talk & Text with 600 OffNet Talk, PLUS 100 Mins to the USA for just $169 monthly
General Notes:
Customers in San Pedro, North Side Belize City (selected areas) Ladyville, Orange Walk, Belmopan, Placencia and Belama residentscan now visit their nearest Digi office or click here to sign up!
Customers in Fiber Connected areas can visit their nearest Digi Office or click HERE to sign up!
The cost to install is just $75 + GST; this is a onetime charge and deposit ranges from $50 to $100 depending on the plan you choose.
In order to do a speed test, you can download the Ookla App via your play store or check your speed through www.speedtest.net
Yes you can if fiber has been deployed in your area. Your High Speed Internet Plan will terminate and we will activate your DigiNet Plan. To do this, we encourage you to visit our Digi Office near you.
Yes, we have speeds of up to 130Mbps with symmetrical bandwidth. For more information you can contact one of our Sales Representatives or send an email to bushelpdesk@livedigi.com
Digi now offers PrePaid DigiNet so that customers can activate their DigiNet service using credit from their PrePaid DigiCell number. For more information visit https://www.livedigi.com/prepaid-diginet
You can now pay your DigiNet & DigiTel bill online. Be sure to identify your account number at the top left hand corner of your bill.
Pay through:
You can also continue to pay your bill at any of our Digi Offices countrywide.
Some customers may also receive a second bill with an account number in the format SBTL00000******-0101. This bill can also be paid online using the entire account number (letters included), unless otherwise instructed by your bank.
You can enjoy our bundled home phone DigiTel service along with DigiNet plans. With the upgrade to our network, Digi now offers a DigiTel Max bundle for $25 with our 5Mbps and 10Mbps DigiNet plans. You also have the option to get the DigiTel Unlimited plan for free, when you sign up for our 20Mbps DigiNet plan.
Feel free to call us at 0-800-DigiNet (344-4638), 119 (24/7 access hours) or send us a text message/WhatsApp to 608-8888. Feel free to visit any of our Digi offices countrywide from Monday to Friday during 8:00 am – 12:00pm and 1:00 pm to 5:00 pm.